Privacy policy

The short version

• Your trip data is stored on your device. If you sign in to a TruMile account, your trips are also backed up to that account on our servers — this is not a paid feature, it works the same on free and Pro. Turning on iCloud sync (a separate Pro feature) additionally syncs trips to your private iCloud account.
• Trip classification runs on the device.
• We use Crashlytics for crash reports and Firebase Analytics + TelemetryDeck for product analytics. These can be disabled in Settings.
• We use Apple Sign In and Google Sign In for account creation. We never see your Apple or Google password.
• Subscription payments are processed by Apple via the App Store and managed by RevenueCat for receipt verification. We do not see your payment method.

What we collect

Trip data— date, start and end location, distance, route, classification — is stored on your device. If you sign in to a TruMile account, this data is also backed up to your account on our servers, so you can get it back on a new phone; this works the same on free and Pro. If you also turn on iCloud sync (a separate Pro feature), trips sync to your private iCloud account too. We do not sell or share your trip data. You can delete your server-side copy at any time via Settings > Account > Delete account.

Account info — when you sign in with Apple or Google, we store the minimum info needed to associate your subscription (an opaque user identifier and, with Apple, optionally a relayed email address). We do not see your real Apple or Google email unless you explicitly share it.

Diagnostic info— when crashes happen, Crashlytics receives a stack trace plus minimal device info. When the app is used, Firebase Analytics and TelemetryDeck record anonymous event counts (e.g., "trip completed," "settings opened") to help us understand which features are used. Both can be turned off in Settings > Privacy.

Subscription info — RevenueCat verifies your App Store receipt and tracks subscription status. We do not see your payment method, billing address, or Apple ID.

What we never collect

• We never sell your trip routes or location history. They stay on your device, and on our servers only if you sign in to a TruMile account (see above).
• Your contacts, calendar, or photos
• Microphone or camera data (we have no use for it)
• Your bank or credit card information

Permissions we ask for

Location: Always — required for background trip auto-detection. Without this permission, the app cannot detect drives unless you start them manually.

Motion & Fitness — used by CoreMotion to confirm vehicle motion versus walking or cycling, and to detect when a trip has ended.

Notifications — optional, used for trip-summary and Live Activity notifications.

Your rights

You can export all your data at any time via Settings > Export. If you are signed in to a TruMile account, deleting your account via Settings > Account > Delete account removes your trip data from our servers. Trip data on your device is removed by deleting the app. If you also use iCloud sync, remove the iCloud database via Settings > Apple ID > iCloud > Manage Storage.

Children

TruMile is not directed at children under 13. We do not knowingly collect data from children under 13.

Changes to this policy

We will update this page when our practices change. The "Last updated" date at the top reflects the most recent revision.

Contact

TruMile is published by Oro Labs, which is the controller responsible for the data described on this page.

For privacy questions, email support@trumile.app, or use the in-app Settings > Help. See also our terms of use and support page.