Privacy policy

The short version

• Your trip data is stored on your device. If you sign in to a TruMile account, your trips are also backed up to that account on our servers — this is not a paid feature, it works the same on free and Pro. The app can also sync trips through your private iCloud account; this is not a paid feature either.
• Trip classification runs on the device.
• We use Crashlytics for crash reports and Firebase Analytics + TelemetryDeck for product analytics. These can be disabled in Settings.
• We use Apple Sign In and Google Sign In for account creation. We never see your Apple or Google password.
• Subscription payments are processed by Apple via the App Store and managed by RevenueCat for receipt verification. We do not see your payment method.

What we collect

Trip data— date, start and end location, distance, route, classification — is stored on your device. If you sign in to a TruMile account, this data is also backed up to your account on our servers, so you can get it back on a new phone; this works the same on free and Pro. The app can also sync trips through your private iCloud account, on free and Pro. We do not sell or share your trip data. You can delete your server-side copy at any time via Settings > Account > Delete account.

Account info — when you sign in with Apple or Google, we store the minimum info needed to associate your subscription (an opaque user identifier and, with Apple, optionally a relayed email address). We do not see your real Apple or Google email unless you explicitly share it.

Diagnostic info— when crashes happen, Crashlytics receives a stack trace plus minimal device info. When the app is used, Firebase Analytics and TelemetryDeck record anonymous event counts (e.g., "trip completed," "settings opened") to help us understand which features are used. Both can be turned off in Settings > Privacy.

Subscription info — RevenueCat verifies your App Store receipt and tracks subscription status. We do not see your payment method, billing address, or Apple ID.

What we never collect

• We never sell your trip routes or location history. They stay on your device, and on our servers only if you sign in to a TruMile account (see above).
• Your contacts, calendar, or photos
• Microphone or camera data (we have no use for it)
• Your bank or credit card information

Permissions we ask for

Location: Always — required for background trip auto-detection. Without this permission, the app cannot detect drives unless you start them manually.

Motion & Fitness — used by CoreMotion to confirm vehicle motion versus walking or cycling, and to detect when a trip has ended.

Notifications — optional, used for trip-summary and Live Activity notifications.

Your rights

You can export all your data at any time via Settings > Export. If you are signed in to a TruMile account, deleting your account via Settings > Account > Delete account removes your trip data from our servers. Trip data on your device is removed by deleting the app. If you also use iCloud sync, remove the iCloud database via Settings > Apple ID > iCloud > Manage Storage.

Your privacy rights

California (CCPA/CPRA). If you live in California, you have the right to know what personal information we collect, request that we delete it, correct inaccurate information, and get a portable copy. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We will not discriminate against you for exercising any of these rights.

UK / EU (GDPR). If you are in the UK or EU, you have the right to access, correct, delete, or restrict how we use your data, and to receive a portable copy of it. You can also object to processing we base on our legitimate interest. We process your data on three legal bases: performing our contract with you (running the app), our legitimate interest in operating and improving TruMile, and your consent for marketing communications. You have the right to lodge a complaint with your local data protection authority.

How to exercise these rights.Use the in-app tools — Settings > Export for a copy of your data, Settings > Account > Delete account to delete it — or email support@trumile.app. We respond to California requests within 45 days and UK/EU requests within 30 days, as required by law.

Retention

When you delete your account, we remove your data from our active servers right away — there is no waiting period. We also keep a backup copy of our whole database, used only if something goes wrong, and that backup is deleted automatically after 90 days. This means a backup made before you deleted your account could still hold your data for up to 90 days afterward. We keep billing records as long as tax and accounting law requires. We may keep anonymized analytics data — data that no longer identifies you — to understand how TruMile is used over time.

Children

TruMile is not directed at children under 13. We do not knowingly collect data from children under 13.

Changes to this policy

We will update this page when our practices change. The "Last updated" date at the top reflects the most recent revision.

Contact

TruMile is published by Oro Labs, which is the controller responsible for the data described on this page.

For privacy questions, email support@trumile.app, or use the in-app Settings > Help. See also our terms of use and support page.